One North Carolina Insurer’s Disastrous Experience With Obamacare’s Exchange Tech

At
this point the problems that individuals have had shopping for and
enrolling in coverage through Obamacare’s exchanges are widely
known.

But the federally run system operating in 36 states is also a
mess on the insurer side. Here, for example, is glimpse into what
it’s like for the largest health insurer in North Carolina, as
noted by the Charlotte, N.C. affiliate of
CBS News:

Internal emails obtained by WNCN-TV show
that Blue Cross Blue Shield show that only 1,000 people had filled
out applications as of October 15th.

In fact, only one person was able to successfully use
Healthcare.gov to enroll in the new exchange.

But even that single person has not paid, which means the
enrollment is not complete.

The emails suggest the “payment re-direct option” on government
servers isn’t working.

Blue Cross Blue Shield found the entire system is so filled with
glitches that the company decided not to upload data because it was
afraid false information might enter its computer system.

That’s how bad it is. The payment system is apparently
non-functional, which probably won’t make insurance companies
particularly happy. And the overall system is such a disaster that
at least one insurer is refusing to send in its data out of fear
that doing so would create even more problems.

You can see all the leaked emails,
via WNCN,
here.