The image above represents serious improvement. For the first
time since early October, when I created an account at
Healthcare.gov, I’ve actually been able to get back into my
account. On a weekly basis, I had tried and failed, and could never
get the system to successfully send me a reset password email.
Today, I got that email, logged in, and got the message above. Two
times after following logging out and waiting.
So we’re getting there, with there being the
moment in time when I can actually scroll through the site.
Peter Suderman suggests that for all the hoopla surrounding the
“tech surge” on Healthcare.gov and Obama admin claimes that 90
percent of users are now able to access the site successfully, it’s
going to a long while before even the front-end of the site is
working the way it should. And then stuff gets really dicey, since
30 percent to 40 percent of the site has yet to be built.
Including the ability to “make payments to issuers in
January,” when plans kick in.
That quote is courtesy of congressional testimony by deputy
hoo-had at Centers for Medicare and Medicaid Services.
Something tells me my wait – and yours – is going to be longer
than 30 minutes.
Related: J.D. Tuccille gets some
complimentary code salad at Healthcare.gov.
This seems like a good time for a 15-second video about HHS
Secretary Kathleen Sebelius bringing in the “The A-Team”:
from Hit & Run http://reason.com/blog/2013/12/02/good-enough-for-healthcaregov-log-out-an